Standard Support Service
We can support you from the support phones during working hours, and from the chat application on our website outside of working hours.
Support Package Content
- Firmware Upgrade
- Blacklist update
- Check and Renovation Firewall Rules Support
- Support for log correlation and review of logging features
- Ipsec, PPTP and Open VPN Support
- Support for reviewing and refreshing URL filtering rules
- Training of features that come with software update
- Check NAT,Port Direction and Manuel Out NAT Settingd ang reform if it is necessary
- Interface Assignment and Creating VLAN on COSLAT
- Check DHCP and DHCP Features Support